Social Media Monitoring Solutions
At News Exposure, our team offers social media listening services, so you can “hear” what is being said about you. Social media users may not be echoing what you are communicating or trying to communicate. That’s why knowing about and responding to what is out there are vital. Our social media brand monitoring tools help you understand what people really think about your products and services and give you an opening to interact in a way that positively impacts your reputation.
Our tools also help you prove that customer service is truly important to your organization, glean ideas for new website and blog content, improve your marketing campaigns, find valuable new employees and even track your competitors’ social media attempts to gain new customers.
What Social Media Do We Monitor?
The popularity of social media is overtaking that of most other forms of public information. At News Exposure, we monitor and search a wide array of social media platforms that the public favors and are also important to you. We “listen to” conversations from all sources, including the following:
- YouTube and Other Online Videos
- … and more!
Remember, what you don’t know can hurt you. Let News Exposure keep you informed!